About Us

ABOUT US

About PuroClean

Providing emergency commercial and residential remediation services with diligence, experience, and compassion. Serving the Lakeland, Florida area and its neighboring cities. Family owned and operated.

Who We Are

Lakeland PuroClean owners Rhonda & Jeff Jensen have been a staple in the Central Florida business community for over 20 years and counting. Their business is founded on their core Christian values and dedication to help others. They’ve put together an elite team in the emergency remediation industry that has a passion for helping families, rescuing businesses, and restoring properties. They’ve gained a reputation as one of the premier providers of emergency cleanup services in Hillsborough, Pasco, Pinellas, Polk, Osceola, Sarasota and other surrounding counties. They offer, fire, water, mold, storm and biohazard remediation services, including reconstruction.

Our Mission

We’re here to quickly get your property back to its original pre incident condition with the least amount of stress, disruption, and financial hardship as possible. We strive to provide you with an unrivaled customer service experience and the highest level of ethics and professionalism. Our specialty is cleaning and restoring the parts of your home or business that have experienced any kind of fire, water, smoke, mold, or biohazard damage. We aim to reduce damage while minimizing the effects of the destruction caused by the initial incident. We continually execute the highest standards of professionalism, safety, respect, and compassion in the emergency services industry.

The Process

Our team approaches every loss as if it were our own. We take the time needed to explain the process and the reasons behind each one. We hold your hand throughout the entire insurance claims process, from start to finish. We often communicate directly with your insurance agent, to help facilitate the process as quick as possible. Many national and local insurance providers consider us a preferred vendor within their network. We understand it is imperative to get people back in their homes and companies back in business as quickly as possible. We ensure that every detail is accounted for to make sure you have a true sense of relief by the time we’re complete.

Emergency Cleanup Services

We are available on call 24 hours a day, seven days a week, three hundred and sixty five days a year. No matter the time or place, we at PuroClean in Central Florida will be available to restore and clean your property. No restoration is too big or too small. And regardless of what caused the damage, we will do whatever is needed to restore your property, peace of mind and sense of security.

PuroClean Advantages

There are both technical and personal advantages to using PuroClean. We are dedicated to technical trainings, certifications, communication, and cutting edge technology. Our company is committed to developing new methods that help property owners recover faster. Some examples include our guaranteed QuikDry system, and Xactimate Pricing Estimation Software. However, there is more to a disaster than just the damage to the building. Not only has a home or business been affected, but more importantly the people who live or work there. We can mitigate the damage, but it’s important to address the concerns, wants, and needs of the people affected by these tragedies. What sets us apart from the competition is our dedication and empathy to the PEOPLE we serve, both customers and the community. We give back to the community in a multitude of ways. When sub-contracting work or purchasing supplies, PuroClean turns to local family owned businesses first. We volunteer our time at local schools and helping families in need. We support various charities, including the American Red Cross and Autism Speaks.

PuroClean Certifications & Affiliations

Our skilled team of technicians has the training, and experience necessary for the varied emergency situations a business or household can find themselves in. Our technicians are vetted to ensure they pass an extensive background check, including drug testing. PuroClean believes it’s important that our staff carry the same ethics and uphold the standards behind our brand’s core values.

List of Certifications:

● AMRT – Applied Microbial Remediation Technician
● RRRP – Lead Based Paint Activities & Renovation
● SRT, Fire & Smoke Damage Restoration Technician
● WRT, Water Damage Restoration Technician
● CCT – Carpet Cleaning Technician
● CMT, Certified Mold Technician
● ASD – Applied Structural
● Biomedical Waste Transportation
● Biomedical Waste Generator
● Trauma Scene Clean Up
● Subrogation Certified
● IICRC Certified Firm
● OSHA Certifications
● Odor Control

Call now to find out more about why you should choose Lakeland PuroClean in Central Florida for all of your restoration needs.

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WHO WE HELP

insurance

Insurance
Companies

Property
Managers

Residential
Customers

Commercial and
Industrial Customers

  • “Mr. Jensen was very professional and helpful. He answered all my questions and listened to my concerns. I am pleased with the service.”

    Martha S.
  • “I have never had this experience before and hopefully never again but Jeff and Marty got it all cleared up. I would recommend this company.”

    Jeff S.
  • “They did a super good job. I would recommend them to anyone. That’s the reason the Insurance company chose you.”

    Carolyn N.
  • “Very capable, on time and organized.”

    Richard M.
  • “The BEST! Much better than expected.”

    Norman C.
  • “I want to express my gratitude for the outstanding job that Jeff and his crew at PuroClean did for me. I have a property that I managed and the tenants were hoarders. When they moved out they left the place in shambles. To say the least I was overwhelmed with the contents left at the property. PuroClean came in, took control, ordered dumpsters, hauled off loads of stuff and left the place safe, clean and ready for new tenants. Their work was above and beyond my expectations. I highly recommend this company!”

    Shay F.
  • “We had a pipe burst and came home to a flooded house. We were able to locate PuroClean of Lakeland who was able to come out to us within an hour. They were a blessing cleaning the mess up. We would definitely recommend them.”

    Shawn W.
  • “I moved into a new apartment with very dirty carpet with pet stains and smells. I contacted PuroClean of Lakeland and Jeff removed the carpet stains and smell in one day. He has amazing equipment and new how to use it. Thanks PuroClean of Lakeland I love my carpet!!!”

    Andi H.
  • “After seeing what PuroClean can do after a devastating fire, I would defiantly recommend them. They thoroughly cleaned the house from top to bottom. All the contents from clothing to rugs to furniture were cleaned as well. There was no trace of smoke or fire damage when they finished.”

    Terry C
  • I highly recommend PuroClean of Lakeland. They are great people to deal with in a time of need! They are very honest, compassionate and caring people. They are extremely helpful and dependable.

    Lori M.
  • “I smelled a musky smell in my house. I had another company come out that was unable to locate the source. I was nervous because my youngest daughter is chronically ill and has no immune system. I called Jeff with PuroClean, explained to him my daughters situation and he was out the same day. He found the source which was mold and was able to work with my insurance company to resolve the issue. Jeff is compassionate, caring and knew his stuff. I can’t believe how much his company cared. I would highly recommend Jeff to anyone.”

    Shannon B.